Webhooks

Supercharge Your Surveys: A Guide to Using Webhooks

Webhooks are a powerful way to automatically send real-time data from your surveys to other applications the moment an event occurs. Instead of manually exporting data or waiting for scheduled syncs, webhooks push your survey responses exactly where they need to go, instantly.

Here is how to configure a webhook on our platform and connect it to your favorite automation tools like Zapier or Make.com.

How to Configure a Webhook

Adding a webhook is quick and straightforward. From your Send section (after publishing your survey or quiz) at the bottom of the page you will find the webhook option.  Open the Add webhook menu and fill in the following details:

  • Name: Give your webhook a clear, descriptive name (e.g., "Zapier - Lead Generation Form").
  • Webhook URI: This is the destination URL where our platform will send the data. You will get this unique URL from the app you are connecting to (like Zapier or Make).
  • Signing Secret (Optional): For added security, you can create a secret code. This allows your receiving application to verify that the incoming webhook requests are legitimately coming from our platform and haven't been tampered with.
  • Subscribed Events: Choose the specific trigger for this webhook from the dropdown menu. For instance, selecting New Form Response will fire the webhook immediately every time a user submits your survey.  You can also subscribe to crm contact updates or email unsubscribe requests.
  • Active: Ensure the toggle is turned on to activate the connection.

Once everything is filled out, click ADD to save your webhook.

Connecting to Zapier

Zapier makes it incredibly easy to catch our webhooks and route your survey data to thousands of other apps (like Google Sheets, Slack, or your CRM).

  1. Log into Zapier and click Create a Zap.
  2. For your Trigger step, search for and select Webhooks by Zapier.
  3. Choose Catch Hook as the Event and click Continue.
  4. Zapier will generate a unique Webhook URL. Copy this URL.
  5. Head back to our survey platform and paste that link into the Webhook URI field in your webhook settings.
  6. Submit a test response on your survey, then test the trigger in Zapier to confirm the data is successfully flowing.

Connecting to Make.com

Make.com (formerly Integromat) is another fantastic platform for building advanced, visual workflows using your survey data.

  1. Log into Make.com and Create a new scenario.
  2. Click the plus icon to add your first module, search for Webhooks, and select it.
  3. Choose Custom webhook as your trigger.
  4. Click Add to create a new webhook hook, give it a name, and hit Save.
  5. Make will generate a unique URL address. Copy this address to your clipboard.
  6. Paste this link into the Webhook URI field on our survey platform.
  7. Submit a test response to your survey so Make can catch the payload and successfully determine the data structure for the rest of your scenario.