{"id":12082,"date":"2022-10-28T13:21:08","date_gmt":"2022-10-28T13:21:08","guid":{"rendered":"http:\/\/shout.com\/?page_id=12082"},"modified":"2024-04-16T11:47:27","modified_gmt":"2024-04-16T11:47:27","slug":"nps-calculator","status":"publish","type":"page","link":"https:\/\/wp-stagesh.bugfree.co.uk\/nps-calculator\/","title":{"rendered":"NPS Calculator"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-3dbbcca\" data-block-id=\"3dbbcca\"><style>.stk-3dbbcca{padding-top:100px !important;padding-bottom:150px !important;margin-bottom:0px !important}.stk-3dbbcca-column{max-width:1100px !important}.stk-3dbbcca > .stk-separator__top svg{fill:var(--theme-palette-color-4,#0e0c1b) !important;filter:none !important}.stk-3dbbcca > .stk-separator__top .stk-separator__wrapper{transform:scaleX(1) !important;height:217px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-3dbbcca-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-9368600\" data-v=\"4\" data-block-id=\"9368600\"><style>.stk-9368600-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-9368600{align-self:center !important;overflow:hidden !important;max-width:1300px !important;margin-right:auto !important;margin-left:auto !important}@media screen and (max-width:1023px){.stk-9368600{max-width:700px !important}}@media screen and (max-width:767px){.stk-9368600{max-width:300px !important}.stk-9368600-container{max-width:500px !important;margin-right:auto !important;margin-left:auto !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-9368600-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-9368600-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-ac23293 stk-block-background\" id=\"nps-calculator\" data-block-id=\"ac23293\"><style>.stk-ac23293{background-color:#f74d661f !important;border-top-left-radius:10px !important;border-top-right-radius:10px !important;border-bottom-right-radius:10px !important;border-bottom-left-radius:10px !important;overflow:hidden !important;border-style:solid !important;border-color:#f74d6647 !important;border-top-width:2px !important;border-right-width:2px !important;border-bottom-width:2px !important;border-left-width:2px !important;align-items:center !important;max-width:580px !important;padding-top:5px !important;padding-right:15px !important;padding-bottom:5px !important;padding-left:15px !important;margin-top:0px !important;margin-right:auto !important;margin-bottom:7px !important;margin-left:auto !important;display:flex !important}.stk-ac23293:before{background-color:#f74d661f !important}.stk-ac23293 .stk-block-heading__text{font-size:13px !important;color:var(--theme-palette-color-2,#F74D67) !important;font-weight:700 !important}@media screen and (max-width:1023px){.stk-ac23293 .stk-block-heading__text{font-size:13px !important}}<\/style><h1 class=\"stk-block-heading__text has-text-color has-text-align-center\">NPS CALCULATOR<\/h1><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-da42bd8\" id=\"calculate-your-net-promoter-score\" data-block-id=\"da42bd8\"><style>.stk-da42bd8{margin-bottom:16px !important}.stk-da42bd8 .stk-block-heading__text{font-size:60px !important}@media screen and (max-width:1023px){.stk-da42bd8 .stk-block-heading__text{font-size:50px !important}}@media screen and (max-width:767px){.stk-da42bd8 .stk-block-heading__text{font-size:30px !important}}<\/style><h2 class=\"stk-block-heading__text has-text-align-center\">Calculate your Net Promoter Score<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-76fe30b\" data-block-id=\"76fe30b\"><style>.stk-76fe30b{margin-bottom:40px !important}<\/style><p class=\"stk-block-text__text has-text-align-center\">Measure customer loyalty to identify your biggest fans with Shout&#8217;s free NPS calculator.<\/p><\/div>\n\n\n\n<script id=\"shoutscript\" type=\"text\/javascript\" src=\"https:\/\/shout.com\/ShoutEmbed\/embed.min.js\"><\/script>\n<div shout-embed data-sh-form=\"yKRniH3A\" data-sh-height=\"600px\" sh-preview=\"true\" sh-cog-off=\"true\" style=\"border-radius: 20px; overflow:hidden;\"><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-638e230 stk-block-background\" data-block-id=\"638e230\"><style>.stk-638e230{background-color:var(--theme-palette-color-6,#F4F4F5) !important;padding-top:100px !important;padding-bottom:100px !important;margin-bottom:0px !important}.stk-638e230:before{background-color:var(--theme-palette-color-6,#F4F4F5) !important}.stk-638e230 > .stk-separator__top svg{fill:var(--theme-palette-color-4,#0e0c1b) !important;filter:none !important}.stk-638e230 > .stk-separator__top .stk-separator__wrapper{transform:scaleX(1) !important;height:217px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-638e230-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f14f431\" data-v=\"4\" data-block-id=\"f14f431\"><style>.stk-f14f431-container{margin-top:0px !important;margin-right:auto !important;margin-bottom:0px !important;margin-left:auto !important;max-width:800px !important}.stk-f14f431{align-self:center !important;overflow:hidden !important;max-width:1300px !important;margin-right:auto !important;margin-left:auto !important}@media screen and (max-width:1023px){.stk-f14f431{max-width:700px !important}}@media screen and (max-width:767px){.stk-f14f431-container{max-width:450px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f14f431-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f14f431-inner-blocks\">\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-a77c88f\" id=\"create-a-csat-survey\" data-block-id=\"a77c88f\"><style>.stk-a77c88f{overflow:hidden !important;align-items:center !important;max-width:580px !important;padding-top:5px !important;padding-right:10px !important;padding-bottom:5px !important;padding-left:10px !important;margin-top:0px !important;margin-right:auto !important;margin-bottom:7px !important;margin-left:auto !important;display:flex !important}.stk-a77c88f .stk-block-subtitle__text{font-size:14px !important;color:var(--theme-palette-color-2,#F74D67) !important;font-weight:700 !important}@media screen and (max-width:1023px){.stk-a77c88f .stk-block-subtitle__text{font-size:14px !important}}<\/style><p class=\"stk-block-subtitle__text stk-subtitle has-text-color has-text-align-center\">HOW TO USE THE NPS CALCULATOR<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-fa9feb4\" id=\"start-with-a-nps-survey\" data-block-id=\"fa9feb4\"><style>.stk-fa9feb4{margin-bottom:20px !important}@media screen and (max-width:767px){.stk-fa9feb4 .stk-block-heading__text{font-size:30px !important}}<\/style><h2 class=\"stk-block-heading__text has-text-align-center\">Start with a NPS survey<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-03348fa\" data-block-id=\"03348fa\"><p class=\"stk-block-text__text has-text-align-center\">Create a survey with a scaled question (ranging from 0 to 10) that asks customers how likely they are to recommend your business to their friends or colleagues. Then input your total number of Detractors (0 to 6), Passives (7 and 8) and Promoters (9 and 10) into the calculator. Or create a <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/nps-surveys\/\" target=\"_blank\" rel=\"noreferrer noopener\">NPS survey<\/a> with Shout, and we&#8217;ll calculate your NPS score for you.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-6962984\" data-block-id=\"6962984\"><style>.stk-6962984{max-width:1000px !important;padding-top:150px !important;padding-bottom:150px !important;margin-right:auto !important;margin-left:auto !important}.stk-6962984 > .stk-separator__top .stk-separator__wrapper{transform:scaleX(4) !important;height:238px !important}.stk-6962984 > .stk-separator__top svg{filter:drop-shadow(2px 4px 6px #000) !important}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-center stk-block-content stk-content-align stk-6962984-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-abbee3a\" data-v=\"4\" data-block-id=\"abbee3a\"><style>.stk-abbee3a-container{max-width:800px !important}@media screen and (max-width:1023px){.stk-abbee3a{max-width:700px !important}}@media screen and (max-width:767px){.stk-abbee3a-container{max-width:450px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-abbee3a-container stk--no-background stk--no-padding\"><div class=\"has-text-align-left stk-block-content stk-inner-blocks stk-abbee3a-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-385cbba\" id=\"nps-calculator-fa-qs\" data-block-id=\"385cbba\"><style>@media screen and (max-width:767px){.stk-385cbba .stk-block-heading__text{font-size:30px !important}}<\/style><h2 class=\"stk-block-heading__text has-text-align-center\">NPS Calculator FAQs<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-11a53a3\" data-block-id=\"11a53a3\"><style>.stk-11a53a3{margin-bottom:48px !important}@media screen and (max-width:767px){.stk-11a53a3{padding-right:10px !important;padding-left:10px !important}}<\/style><p class=\"stk-block-text__text has-text-align-center\">Everything you need to know about Net Promoter Score and how to calculate NPS.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-364dbb9\" id=\"what-is-net-promoter-score\" data-block-id=\"364dbb9\"><h3 class=\"stk-block-heading__text has-text-align-left has-text-align-center-mobile\">What is Net Promoter Score?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-db5e427\" data-block-id=\"db5e427\"><p class=\"stk-block-text__text\">Net Promoter Score (NPS) is the scale by which businesses measure customer loyalty to their brand, products, or services.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a932fa8\" data-block-id=\"a932fa8\"><p class=\"stk-block-text__text\">NPS surveys only require you to ask a single question: &#8220;How likely are you to recommend [Brand \/ Product \/ Service] to a friend or colleague?&#8221;<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-9bf9332\" data-block-id=\"9bf9332\"><style>.stk-9bf9332{height:20px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0aee2d9\" id=\"what-is-the-formula-for-nps\" data-block-id=\"0aee2d9\"><h3 class=\"stk-block-heading__text has-text-align-left has-text-align-center-mobile\">What is the formula for NPS?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6b4f9b0\" data-block-id=\"6b4f9b0\"><p class=\"stk-block-text__text\">NPS is calculated by subtracting the total percentage of detractors from the total percentage of promoters.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-93b095c\" data-block-id=\"93b095c\"><p class=\"stk-block-text__text\">NPS formula = <span style=\"color: var(--theme-palette-color-2, #F74D67);\" class=\"stk-highlight\">Promoters % &#8211; Detractors %<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-625a707\" data-block-id=\"625a707\"><p class=\"stk-block-text__text\">To calculate what percentage of your respondents promoters make up, you can use the below formula:<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b342d84\" data-block-id=\"b342d84\"><p class=\"stk-block-text__text\">Promoters percentage formula: <span style=\"color: var(--theme-palette-color-2, #F74D67);\" class=\"stk-highlight\">Promoters \/ (Promoters + Passives + Detractors) * 100<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b207e22\" data-block-id=\"b207e22\"><p class=\"stk-block-text__text\">You can then repeat this for Detractors (and Passives, if you wish) to determine the percentage they represent.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-192bf03\" data-block-id=\"192bf03\"><p class=\"stk-block-text__text\">However, if you use our NPS calculator above, you&#8217;ll only need to enter your number of Promoters, Passives and Detractors. We&#8217;ll calculate the percentages they represent and calculate your NPS score for you.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-a73ccbd\" data-block-id=\"a73ccbd\"><style>.stk-a73ccbd{height:20px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-bf674fa\" id=\"how-are-nps-responses-categorized\" data-block-id=\"bf674fa\"><h3 class=\"stk-block-heading__text has-text-align-left has-text-align-center-mobile\">How are NPS responses categorized?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-89eb3d4\" data-block-id=\"89eb3d4\"><p class=\"stk-block-text__text\">Respondents select from a scale of 0 (Not at all likely) to 10 (Extremely likely), and are split into three categories based on their rating:<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c7c028d\" data-block-id=\"c7c028d\"><p class=\"stk-block-text__text\"><strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">Promoters (9-10)<\/span><\/strong>: These are your happiest customers, who act as advocates for your business.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-379e159\" data-block-id=\"379e159\"><p class=\"stk-block-text__text\"><strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">Passives (7-8)<\/span><\/strong>: These are fans of your business but aren&#8217;t yet motivated to advocate for you.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b9b151f\" data-block-id=\"b9b151f\"><p class=\"stk-block-text__text\"><strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">Detractors (0-6)<\/span><\/strong>: These customers are generally unhappy with your business due to poor customer experiences.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-ee96bed\" data-block-id=\"ee96bed\"><p class=\"stk-block-text__text\">Identifying the percentage of customers in each category allows you to calculate your Net Promoter Score.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-871a707\" data-block-id=\"871a707\"><style>.stk-871a707{height:20px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-31d6e98\" id=\"what-is-a-good-nps-score\" data-block-id=\"31d6e98\"><h3 class=\"stk-block-heading__text has-text-align-left has-text-align-center-mobile\">What is a good NPS score?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a928eb9\" data-block-id=\"a928eb9\"><p class=\"stk-block-text__text\">NPS can range from -100 to +100, with a higher score indicating a more positive perception of your brand.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-42c29dd\" data-block-id=\"42c29dd\"><p class=\"stk-block-text__text\">Anything between 0-20 is good, 21-50 is very good, 51-80 is excellent, and above 80 is word class!<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-9bb6bd1\" data-block-id=\"9bb6bd1\"><style>.stk-9bb6bd1{height:20px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f07a83c\" id=\"how-do-i-increase-my-net-promoter-score\" data-block-id=\"f07a83c\"><h3 class=\"stk-block-heading__text has-text-align-left has-text-align-center-mobile\">How do I increase my Net Promoter Score?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7402b8c\" data-block-id=\"7402b8c\"><p class=\"stk-block-text__text\">To increase your NPS, you&#8217;ll need to identify what frictions are impacting customer experiences. Running an NPS survey that also collect open feedback about why customers choose their score is by far the most efficient way to do this.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-5ddb62b\" data-block-id=\"5ddb62b\"><p class=\"stk-block-text__text\">You should also open a line of communication with your Detractors to resolve any existing issues and ask for any other feedback they may have about your product or service.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-d50c4cd\" data-block-id=\"d50c4cd\"><p class=\"stk-block-text__text\">Then run another NPS survey after about 6 months to measure the success of the changes you made. This should result in a higher Net Promoter Score for your business.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-3a6eddf stk-block-background stk--has-background-overlay\" data-block-id=\"3a6eddf\"><style>.stk-3a6eddf{background-color:#1d2233 !important;background-image:url(https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/lines-background-2.svg) !important;padding-top:100px !important;padding-bottom:100px !important;margin-bottom:0px !important}.stk-3a6eddf:before{background-color:#1d2233 !important;opacity:0.8 !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-3a6eddf-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-12c2849\" data-v=\"4\" data-block-id=\"12c2849\"><style>.stk-12c2849-container{max-width:1000px !important;margin-right:auto !important;margin-left:auto !important}@media screen and (max-width:1023px){.stk-12c2849{max-width:700px !important}}@media screen and (max-width:767px){.stk-12c2849-container{max-width:450px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-12c2849-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-12c2849-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-382314c\" id=\"want-to-create-a-calculator-just-like-this\" data-block-id=\"382314c\"><style>.stk-382314c{margin-bottom:14px !important}.stk-382314c .stk-block-heading__text{color:var(--theme-palette-color-8,#ffffff) !important}@media screen and (max-width:1023px){.stk-382314c{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-382314c{padding-right:10px !important;padding-left:10px !important}.stk-382314c .stk-block-heading__text{font-size:30px !important}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-text-align-center has-text-align-center-tablet stk-block-heading--use-theme-margins\">Want to create a calculator just like this?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-03aeef8\" data-block-id=\"03aeef8\"><style>.stk-03aeef8 .stk-block-text__text{color:var(--theme-palette-color-5,#DFDFE2) !important}@media screen and (max-width:1023px){.stk-03aeef8{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-03aeef8{padding-right:10px !important;padding-left:10px !important}}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-center\">Engage your audience, increase traffic, and boost lead generation with expertly crafted calculators.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-e727a6f\" data-block-id=\"e727a6f\"><div class=\"stk-row stk-inner-blocks has-text-align-center has-text-align-center-tablet has-text-align-center-mobile stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-daab9ff\" data-block-id=\"daab9ff\"><style>.stk-daab9ff .stk-button__inner-text{color:var(--theme-palette-color-8,#ffffff) !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/identity.shout.com\/Account\/Register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-text-color stk-button__inner-text\">Start Your Free Trial<\/span><\/a><\/div>\n\n\n\n<div class=\"wp-block-stackable-button stk-block-button is-style-ghost stk-block stk-7eb9c36\" data-block-id=\"7eb9c36\"><style>.stk-7eb9c36 .stk-button{background:transparent !important}.stk-7eb9c36 .stk-button:hover:after{background:transparent !important;opacity:1 !important}:where(.stk-hover-parent:hover,.stk-hover-parent.stk--is-hovered) .stk-7eb9c36 .stk-button:after{background:transparent !important;opacity:1 !important}.stk-7eb9c36 .stk-button:before{border-style:solid !important}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/wp-stagesh.bugfree.co.uk\/custom-calculator-builder\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Custom Calculators<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-fe14958\" data-block-id=\"fe14958\"><style>.stk-fe14958 .stk-block-subtitle__text{color:var(--theme-palette-color-5,#DFDFE2) !important}<\/style><p class=\"stk-block-subtitle__text stk-subtitle has-text-color has-text-align-center has-text-align-center-tablet\">14-Day Free Trial \u2022 No Credit Card Required \u2022 Cancel Anytime<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-6dd51af\" data-block-id=\"6dd51af\"><style>.stk-6dd51af{padding-top:150px !important;padding-bottom:150px !important;margin-bottom:0px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-6dd51af-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-eb9a641\" data-v=\"4\" data-block-id=\"eb9a641\"><style>.stk-eb9a641-container{max-width:1300px !important;margin-right:auto !important;margin-left:auto !important}@media screen and (max-width:1023px){.stk-eb9a641-container{max-width:700px !important;margin-right:auto !important;margin-left:auto !important}}@media screen and (max-width:767px){.stk-eb9a641-container{max-width:450px !important;margin-right:auto !important;margin-left:auto !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-eb9a641-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-eb9a641-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-96b012e\" id=\"calculate-your-nps-with-shout\" data-block-id=\"96b012e\"><style>@media screen and (max-width:1023px){.stk-96b012e{padding-right:10px !important;padding-left:10px !important}}@media screen and (max-width:767px){.stk-96b012e .stk-block-heading__text{font-size:30px !important}}<\/style><h2 class=\"stk-block-heading__text has-text-align-center\">Calculate your NPS with Shout<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-61873cd\" data-block-id=\"61873cd\"><style>@media screen and (max-width:1023px){.stk-61873cd{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-61873cd{padding-right:10px !important;padding-left:10px !important;margin-bottom:50px !important}}<\/style><p class=\"stk-block-text__text has-text-align-center\">Automate NPS calculation, segment customers by feedback, and increase customer loyalty.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-20954ec\" data-block-id=\"20954ec\"><style>.stk-20954ec-column{--stk-column-gap:24px !important;row-gap:24px !important}@media screen and (max-width:767px){.stk-20954ec-column{row-gap:50px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-20954ec-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4bfc444\" data-v=\"4\" data-block-id=\"4bfc444\"><style>.stk-4bfc444-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-4bfc444{padding-top:48px !important;padding-right:48px !important;padding-bottom:48px !important;padding-left:48px !important}@media screen and (min-width:768px) and (max-width:1023px){.stk-4bfc444{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}@media screen and (max-width:767px){.stk-4bfc444{padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4bfc444-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-4bfc444-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-center stk-block stk-d93301a\" data-block-id=\"d93301a\"><style>.stk-d93301a .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-d93301a .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#FB7258) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-d93301a\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-93301-a-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-d-93301-a-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"question-circle\" class=\"svg-inline--fa fa-question-circle fa-w-16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 83.186-29.647 83.186-106.667 0-58.002-60.165-102-116.531-102zM256 338c-25.365 0-46 20.635-46 46 0 25.364 20.635 46 46 46s46-20.636 46-46c0-25.365-20.635-46-46-46z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c049dc0\" id=\"one-click-nps-question\" data-block-id=\"c049dc0\"><style>@media screen and (max-width:767px){.stk-c049dc0 .stk-block-heading__text{font-size:22px !important}}<\/style><h4 class=\"stk-block-heading__text has-text-align-center\">One-click NPS question<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-03ee5b4\" data-block-id=\"03ee5b4\"><style>@media screen and (max-width:1023px){.stk-03ee5b4{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-03ee5b4{padding-right:10px !important;padding-left:10px !important}}<\/style><p class=\"stk-block-text__text has-text-align-center\">Simply add our pre-built NPS question to your survey and start measuring customer loyalty today.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1948ecf\" data-v=\"4\" data-block-id=\"1948ecf\"><style>.stk-1948ecf-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-1948ecf{padding-top:48px !important;padding-right:48px !important;padding-bottom:48px !important;padding-left:48px !important}@media screen and (min-width:768px) and (max-width:1023px){.stk-1948ecf{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}@media screen and (max-width:767px){.stk-1948ecf{padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1948ecf-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-1948ecf-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-center stk-block stk-ea14aa6\" data-block-id=\"ea14aa6\"><style>.stk-ea14aa6 .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-ea14aa6 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#FB7258) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-ea14aa6\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-ea-14-aa-6-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-ea-14-aa-6-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"tachometer-alt\" class=\"svg-inline--fa fa-tachometer-alt fa-w-18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M288 32C128.94 32 0 160.94 0 320c0 52.8 14.25 102.26 39.06 144.8 5.61 9.62 16.3 15.2 27.44 15.2h443c11.14 0 21.83-5.58 27.44-15.2C561.75 422.26 576 372.8 576 320c0-159.06-128.94-288-288-288zm0 64c14.71 0 26.58 10.13 30.32 23.65-1.11 2.26-2.64 4.23-3.45 6.67l-9.22 27.67c-5.13 3.49-10.97 6.01-17.64 6.01-17.67 0-32-14.33-32-32S270.33 96 288 96zM96 384c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32zm48-160c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32zm246.77-72.41l-61.33 184C343.13 347.33 352 364.54 352 384c0 11.72-3.38 22.55-8.88 32H232.88c-5.5-9.45-8.88-20.28-8.88-32 0-33.94 26.5-61.43 59.9-63.59l61.34-184.01c4.17-12.56 17.73-19.45 30.36-15.17 12.57 4.19 19.35 17.79 15.17 30.36zm14.66 57.2l15.52-46.55c3.47-1.29 7.13-2.23 11.05-2.23 17.67 0 32 14.33 32 32s-14.33 32-32 32c-11.38-.01-20.89-6.28-26.57-15.22zM480 384c-17.67 0-32-14.33-32-32s14.33-32 32-32 32 14.33 32 32-14.33 32-32 32z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-144139a\" id=\"automate-nps\" data-block-id=\"144139a\"><style>@media screen and (max-width:767px){.stk-144139a .stk-block-heading__text{font-size:22px !important}}<\/style><h4 class=\"stk-block-heading__text has-text-align-center\">Automate NPS<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b4f43df\" data-block-id=\"b4f43df\"><style>@media screen and (max-width:1023px){.stk-b4f43df{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-b4f43df{padding-right:10px !important;padding-left:10px !important}}<\/style><p class=\"stk-block-text__text has-text-align-center\">We&#8217;ll calculate your NPS automatically and categorize responses into Promoters, Passives, and Detractors.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d786f9f\" data-v=\"4\" data-block-id=\"d786f9f\"><style>.stk-d786f9f-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-d786f9f{padding-top:48px !important;padding-right:48px !important;padding-bottom:48px !important;padding-left:48px !important}@media screen and (min-width:768px) and (max-width:1023px){.stk-d786f9f{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}@media screen and (max-width:767px){.stk-d786f9f{padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d786f9f-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d786f9f-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-center stk-block stk-249dde8\" data-block-id=\"249dde8\"><style>.stk-249dde8 .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-249dde8 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#FB7258) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-249dde8\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-249-dde-8-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-249-dde-8-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"filter\" class=\"svg-inline--fa fa-filter fa-w-16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M487.976 0H24.028C2.71 0-8.047 25.866 7.058 40.971L192 225.941V432c0 7.831 3.821 15.17 10.237 19.662l80 55.98C298.02 518.69 320 507.493 320 487.98V225.941l184.947-184.97C520.021 25.896 509.338 0 487.976 0z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f5963d1\" id=\"segment-customers\" data-block-id=\"f5963d1\"><style>@media screen and (max-width:767px){.stk-f5963d1 .stk-block-heading__text{font-size:22px !important}}<\/style><h4 class=\"stk-block-heading__text has-text-align-center\">Segment customers<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9f7f349\" data-block-id=\"9f7f349\"><style>@media screen and (max-width:1023px){.stk-9f7f349{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-9f7f349{padding-right:10px !important;padding-left:10px !important}}<\/style><p class=\"stk-block-text__text has-text-align-center\">Segment your CRM contacts and survey results by NPS responses to identify your most loyal customers.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-dd23e91\" data-block-id=\"dd23e91\"><style>.stk-dd23e91-column{--stk-column-gap:24px !important;row-gap:24px !important}@media screen and (max-width:767px){.stk-dd23e91-column{row-gap:50px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-dd23e91-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-2ba1a64\" data-v=\"4\" data-block-id=\"2ba1a64\"><style>.stk-2ba1a64-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-2ba1a64{padding-top:48px !important;padding-right:48px !important;padding-bottom:48px !important;padding-left:48px !important}@media screen and (min-width:768px) and (max-width:1023px){.stk-2ba1a64{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}@media screen and (max-width:767px){.stk-2ba1a64{padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-2ba1a64-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-2ba1a64-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-center stk-block stk-f879c19\" data-block-id=\"f879c19\"><style>.stk-f879c19 .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-f879c19 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-1,#FB7258) !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-f879c19\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-879-c-19-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-f-879-c-19-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"gem\" class=\"svg-inline--fa fa-gem fa-w-18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M485.5 0L576 160H474.9L405.7 0h79.8zm-128 0l69.2 160H149.3L218.5 0h139zm-267 0h79.8l-69.2 160H0L90.5 0zM0 192h100.7l123 251.7c1.5 3.1-2.7 5.9-5 3.3L0 192zm148.2 0h279.6l-137 318.2c-1 2.4-4.5 2.4-5.5 0L148.2 192zm204.1 251.7l123-251.7H576L357.3 446.9c-2.3 2.7-6.5-.1-5-3.2z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c5343fd\" id=\"brand-everything\" data-block-id=\"c5343fd\"><style>@media screen and (max-width:767px){.stk-c5343fd .stk-block-heading__text{font-size:22px !important}}<\/style><h4 class=\"stk-block-heading__text has-text-align-center\">Brand everything<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c746eae\" data-block-id=\"c746eae\"><style>@media screen and (max-width:1023px){.stk-c746eae{padding-right:50px !important;padding-left:50px !important}}@media screen and (max-width:767px){.stk-c746eae{padding-right:10px !important;padding-left:10px !important}}<\/style><p class=\"stk-block-text__text has-text-align-center\">Add your logo, customize designs, and enable white labelling to remove Shout branding from surveys and emails.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c48b245\" data-v=\"4\" data-block-id=\"c48b245\"><style>.stk-c48b245-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-c48b245{padding-top:48px !important;padding-right:48px !important;padding-bottom:48px !important;padding-left:48px !important}@media screen and (min-width:768px) and (max-width:1023px){.stk-c48b245{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}@media screen and (max-width:767px){.stk-c48b245{padding-top:20px !important;padding-right:20px !important;padding-bottom:20px !important;padding-left:20px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c48b245-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c48b245-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon has-text-align-center stk-block stk-85e4dac\" 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