{"id":11048,"date":"2022-05-20T11:20:27","date_gmt":"2022-05-20T11:20:27","guid":{"rendered":"https:\/\/staging5.shout.com\/?p=11048"},"modified":"2024-03-11T11:26:39","modified_gmt":"2024-03-11T11:26:39","slug":"why-you-should-conduct-employee-satisfaction-surveys","status":"publish","type":"post","link":"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/why-you-should-conduct-employee-satisfaction-surveys\/","title":{"rendered":"Should You Conduct Employee Satisfaction Surveys"},"content":{"rendered":"\n<nav class=\"wp-block-stackable-table-of-contents stk-block-table-of-contents stk-block stk-5b1ae28\" data-block-id=\"5b1ae28\"><ul class=\"stk-table-of-contents__table\"><li><a href=\"#undefined\">4 Reasons to conduct employee satisfaction surveys<\/a><ul><li><a href=\"#undefined\">1. Build an understanding of your employees<\/a><\/li><li><a href=\"#undefined\">2. Improve your employees\u2019 well-being<\/a><\/li><li><a href=\"#undefined\">3. Give your employees a voice<\/a><\/li><li><a href=\"#undefined\">4. Boost employee engagement<\/a><\/li><li><a href=\"#ready-to-increase-employee-satisfaction\">Ready to increase employee satisfaction?<\/a><\/li><\/ul><\/li><li><a href=\"#undefined\">How to measure employee satisfaction<\/a><ul><li><a href=\"#undefined\">Employee satisfaction questions<\/a><\/li><li><a href=\"#undefined\">Employee Net Promoter Score<\/a><\/li><\/ul><\/li><li><a href=\"#undefined\">Wrapping up<\/a><\/li><\/ul><\/nav>\n\n\n\n<p>Employee satisfaction surveys are crucial to the success of a company. It&#8217;s said that <a href=\"https:\/\/www.hindawi.com\/journals\/edri\/2021\/1751495\/\" target=\"_blank\" rel=\"noopener\">happy and satisfied employees work better with their teams<\/a>, are more productive, and are more likely to stay with their companies for a longer period of time.<\/p>\n\n\n\n<p>To understand how your employees are doing and if they have any concerns, conducting an employee satisfaction survey can be helpful.<\/p>\n\n\n\n<p>Companies typically conduct customer satisfaction surveys but often neglect doing the same for their employees. As we previously mentioned in our blog, <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/how-to-create-a-customer-satisfaction-survey\/\" target=\"_blank\" rel=\"noreferrer noopener\">customers are the lifeline of your business<\/a> and their experiences with you can contribute to your future success.<\/p>\n\n\n\n<p>Similarly, your employees are also as important to your company, and knowing what they think is important to your continued success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">4 Reasons to conduct employee satisfaction surveys<\/h2>\n\n\n\n<p>If you need more information on why you should conduct an <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/employee-satisfaction-surveys\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee satisfaction survey<\/a>, continue reading below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">1. Build an understanding of your employees<\/h3>\n\n\n\n<p>Employee satisfaction surveys are one way for you to understand what your employees are feeling. This survey can track their sentiments over time so that you can make sure you&#8217;re addressing their needs.<\/p>\n\n\n\n<p>Moreover, this can help you understand if your employees need extra help, new resources, or if any changes in the company are not as favorable for them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">2. Improve your employees\u2019 well-being<\/h3>\n\n\n\n<p>You should also consider your employees&#8217; well-being. If employees are struggling with something personal or work-related, it should be your priority to assist in any way you can. <a href=\"https:\/\/www.lhh.com\/uk\/en\/insights\/five-steps-leaders-can-take-to-promote-a-culture-of-wellbeing-at-work\" target=\"_blank\" rel=\"noopener\">Leaders can promote a culture of well-being<\/a> if they can consider their employees&#8217; physical and mental health.<\/p>\n\n\n\n<p>For example, more employees are now favoring the hybrid work setup but most companies are insisting they come back to a normal work setup.<\/p>\n\n\n\n<p>However, this can have a negative impact on how they&#8217;ve become accustomed to working. An employee satisfaction survey can easily highlight this and inform your strategy going forward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">3. Give your employees a voice<\/h3>\n\n\n\n<p>Some employees are used to being seen and not heard. This propagates a culture of employees keeping quiet on topics you need their input.<\/p>\n\n\n\n<p>An employee satisfaction survey will provide a way for them to share their thoughts. This will let them know that you are listening to them and value their opinion.<\/p>\n\n\n\n<p>For this, you might also consider an <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/anonymous-vs-confidential-surveys\/\" target=\"_blank\" rel=\"noreferrer noopener\">confidential survey<\/a> so that your employees can feel comfortable answering your questions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">4. Boost employee engagement<\/h3>\n\n\n\n<p>Conducting regular employee satisfaction surveys allows you to get your employees\u2019 insights and opinions on company matters. With this, you can make improvements and changes to the workplace for your employees\u2019 benefit.<\/p>\n\n\n\n<p>This will help them feel valued, as they see that you&#8217;re considering their perspective when making company decisions. Which will go a long way in boosting employee morale and engagement.<\/p>\n\n\n\n<p>This in turn engages employees that are more productive and are happier with their jobs. It will also help them feel more satisfied with your company, therefore, <a href=\"https:\/\/www.benefitnews.com\/opinion\/3-ways-employers-can-utilize-employee-engagement-tech-to-reduce-turnover\" target=\"_blank\" rel=\"noopener\">lowering employee turnover rates<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-stackable-call-to-action stk-block-call-to-action stk-block stk-3ecb277 is-style-default\" data-v=\"2\" data-block-id=\"3ecb277\"><style>.stk-3ecb277-container{background-color:var(--theme-palette-color-4,#0e0c1b) !important;background-image:url(https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/lines-background-2.svg) !important}.stk-3ecb277-container:before{background-color:var(--theme-palette-color-4,#0e0c1b) !important;opacity:0.5 !important}<\/style><div class=\"stk-block-call-to-action__content stk-content-align stk-3ecb277-column stk-container stk-3ecb277-container stk-hover-parent stk--has-background-overlay\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-3ecb277-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-c565b96\" data-block-id=\"c565b96\"><style>.stk-c565b96 .stk-img-wrapper{width:16% !important}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-11640\" src=\"https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/10\/with-registered-on-white.svg\" width=\"16\" height=\"300\"\/><\/span><\/figure><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6366bad\" id=\"ready-to-increase-employee-satisfaction\" data-block-id=\"6366bad\"><style>.stk-6366bad{margin-bottom:16px !important}.stk-6366bad .stk-block-heading__text{color:var(--theme-palette-color-8,#ffffff) !important}<\/style><h3 class=\"stk-block-heading__text has-text-color\">Ready to increase employee satisfaction?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-58fabc4\" data-block-id=\"58fabc4\"><style>.stk-58fabc4 .stk-block-text__text{color:var(--theme-palette-color-7,#FBFBFB) !important}<\/style><p class=\"stk-block-text__text has-text-color\">Sign up to our 14-day Free Trial and get started collecting employee feedback.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-31ff8b8\" data-block-id=\"31ff8b8\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-edb3203\" data-block-id=\"edb3203\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/identity.shout.com\/Account\/Register\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Start your Free Trial<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">How to measure employee satisfaction<\/h2>\n\n\n\n<p>The easiest way to collect feedback on employee satisfaction (eSAT) is to use an online survey tool. This way, you&#8217;ll have access to a range of interactive <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/survey-question-types\/\" target=\"_blank\" rel=\"noreferrer noopener\">question types<\/a> to keep employees engaged and collect the data you need.<\/p>\n\n\n\n<p>We&#8217;d recommend that your survey responses are collected anonymously, this will encourage employees to provide honest feedback.<\/p>\n\n\n\n<p>When it comes to employee satisfaction survey questions, you&#8217;ll need to consider the different aspects of their job, work environment, and company culture.<\/p>\n\n\n\n<p>For example, one of the most common factors to ask about is whether employees feel that have a good work-life balance. Questions such as this can gift huge amounts of insight to managers and human resources. Enabling them to action positive changes in the workplace.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Employee satisfaction questions<\/h3>\n\n\n\n<p>Here are some other examples of employee satisfaction survey questions:<\/p>\n\n\n\n<ul data-block-type=\"core\">\n<li data-block-type=\"core\">Are your goals clearly defined by your manager?<\/li>\n\n\n\n<li data-block-type=\"core\">Are you happy with the level of internal communication?<\/li>\n\n\n\n<li data-block-type=\"core\">What changes would impact your role in a positive way?<\/li>\n\n\n\n<li data-block-type=\"core\">Do you have access to all the resources you need to perform your role?<\/li>\n<\/ul>\n\n\n\n<p>You&#8217;ll likely be asking a lot of <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/close-ended-questions\/\" target=\"_blank\" rel=\"noreferrer noopener\">closed-ended questions<\/a> that require employees to agree or disagree with statements, for which you can use matrix (Likert scale) or multiple-choice question types.<\/p>\n\n\n\n<p>But it&#8217;s essential that you collect open feedback as well. This will give you insight into why employees feel a certain way and will help you inform change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-block-type=\"core\">Employee Net Promoter Score<\/h3>\n\n\n\n<p>Another method for measuring job satisfaction is to ask an Employee Net Promoter Score question (eNPS). This is similar to the standard <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/net-promoter-score-how-to-calculate-nps\/\" target=\"_blank\" rel=\"noreferrer noopener\">NPS question<\/a>, in that it asks a single question to gauge loyalty based on experiences. Although, you&#8217;d reframe the language to target employees instead of customers.<\/p>\n\n\n\n<p>Here&#8217;s the eNPS question:<\/p>\n\n\n\n<p>&#8220;<i>On a scale of 0 to 10, how likely are you to recommend [Company] as a place to work?<\/i>&#8220;<\/p>\n\n\n\n<p>Asking this gives you a birds-eye view of how your employees feel about working at your company. But again, don&#8217;t just stop there, you should follow up with two or three <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/open-ended-questions\/\" target=\"_blank\" rel=\"noreferrer noopener\">open-ended questions<\/a> to find out why they gave that rating and what improvements they can suggest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-block-type=\"core\">Wrapping up<\/h2>\n\n\n\n<p>We&#8217;ve covered for reason for conducting employee satisfaction surveys and how to go about doing so. Hopefully you&#8217;re convinced that these could help you turn your company&#8217;s work environment into something employees are happy to be a part of.<\/p>\n\n\n\n<p>If there are any other <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/survey-design\/purpose-of-surveys\/\" target=\"_blank\" rel=\"noreferrer noopener\">reasons for conducting these surveys<\/a> you can think of, get in touch and let us know!<\/p>\n\n\n\n<p>We&#8217;d also love to know what has worked well for you in the past, so we can share that with others looking for the same success.<\/p>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-65419a6\" data-block-id=\"65419a6\"><style>.stk-65419a6{height:25px !important}<\/style><\/div>\n\n\n\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-f32ddfa\" data-block-id=\"f32ddfa\"><style>.stk-f32ddfa{margin-bottom:0px !important}.stk-f32ddfa .stk-block-subtitle__text{font-size:18px !important}@media screen and (max-width:1023px){.stk-f32ddfa .stk-block-subtitle__text{font-size:18px !important}}<\/style><p class=\"stk-block-subtitle__text stk-subtitle\">This article was written by: J. Bartlett<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>4 Reasons to conduct employee satisfaction surveys 1. Build an understanding of your employees 2. Improve your employees\u2019 well-being 3. Give your employees a voice 4. Boost employee engagement Ready to increase employee satisfaction? How to measure employee satisfaction Employee satisfaction questions Employee Net Promoter Score Wrapping up Employee satisfaction surveys are crucial to the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":12524,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23,19,10],"tags":[],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"featured_image_urls":{"full":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys.png",860,378,false],"thumbnail":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys-150x150.png",150,150,true],"medium":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys-300x132.png",300,132,true],"medium_large":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys-768x338.png",768,338,true],"large":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys.png",860,378,false],"1536x1536":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys.png",860,378,false],"2048x2048":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/05\/Why-Conduct-Employee-Satisfaction-Surveys.png",860,378,false]},"post_excerpt_stackable":"<p>4 Reasons to conduct employee satisfaction surveys1. Build an understanding of your employees2. Improve your employees\u2019 well-being3. Give your employees a voice4. Boost employee engagementReady to increase employee satisfaction?How to measure employee satisfactionEmployee satisfaction questionsEmployee Net Promoter ScoreWrapping up Employee satisfaction surveys are crucial to the success of a company. It&#8217;s said that happy and satisfied employees work better with their teams, are more productive, and are more likely to stay with their companies for a longer period of time. To understand how your employees are doing and if they have any concerns, conducting an employee satisfaction survey can be&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/category\/employees\/\" rel=\"category tag\">Employees<\/a>, <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/category\/guest-post\/\" rel=\"category tag\">Guest Post<\/a>, <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/category\/survey-design\/\" rel=\"category tag\">Survey Design<\/a>","author_info":{"name":"Evan","url":"https:\/\/wp-stagesh.bugfree.co.uk\/author\/evan\/"},"comments_num":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Should You Conduct Employee Satisfaction Surveys - Shout.com<\/title>\n<meta name=\"description\" content=\"Employee satisfaction surveys provide insight on how you can improve your company culture. 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