{"id":13003,"date":"2022-12-01T12:19:01","date_gmt":"2022-12-01T12:19:01","guid":{"rendered":"http:\/\/shout.com\/?p=13003"},"modified":"2024-03-11T11:55:26","modified_gmt":"2024-03-11T11:55:26","slug":"compliance-features","status":"publish","type":"post","link":"https:\/\/wp-stagesh.bugfree.co.uk\/compliance\/compliance-features\/","title":{"rendered":"Shout Features to Bolster Your Compliance"},"content":{"rendered":"\n<nav class=\"wp-block-stackable-table-of-contents stk-block-table-of-contents stk-block stk-b8cc8a5\" data-block-id=\"b8cc8a5\"><ul class=\"stk-table-of-contents__table\"><li><a href=\"#shouts-privacy-by-design\">Shout&#8217;s privacy by design<\/a><\/li><li><a href=\"#collecting-survey-responses\">Collecting survey responses<\/a><ul><li><a href=\"#separate-personally-identifiable-information-pii-from-survey-responses\">Separate personally identifiable information (PII) from survey responses<\/a><\/li><li><a href=\"#set-a-minimum-response-threshold\">Set a minimum response threshold<\/a><\/li><\/ul><\/li><li><a href=\"#managing-contacts\">Managing Contacts<\/a><ul><li><a href=\"#track-lawful-basis-for-processing-data\">Track Lawful Basis for Processing Data<\/a><\/li><li><a href=\"#collect-and-record-explicit-consent-with-contact-forms\">Collect and Record Explicit Consent with Contact Forms<\/a><\/li><li><a href=\"#handle-contact-data-deletion-requests\">Handle contact data deletion requests<\/a><\/li><\/ul><\/li><li><a href=\"#teams\">Teams<\/a><ul><li><a href=\"#private-team-user-dashboard\">Private team user dashboard<\/a><\/li><li><a href=\"#admin-controls\">Admin controls<\/a><\/li><\/ul><\/li><\/ul><\/nav>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-d64a299\" data-block-id=\"d64a299\"><p class=\"stk-block-text__text\">The introduction of the GDPR and other major data protection laws around the world have changed the landscape of data collection.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a42e59e\" data-block-id=\"a42e59e\"><p class=\"stk-block-text__text\">As the Data Protection Officer for Shout, I&#8217;ve spent a lot of time thinking about how we can continue to drive our compliance standards.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b889b7b\" data-block-id=\"b889b7b\"><p class=\"stk-block-text__text\">But our development team has been working equally as hard on creating features that enable you to bolster your compliance when using Shout.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-5f30213\" data-block-id=\"5f30213\"><p class=\"stk-block-text__text\">Below, I&#8217;ll go through the tools you&#8217;ll have access to in the app, and the compliance features associated with them.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0f73102\" id=\"shouts-privacy-by-design\" data-block-id=\"0f73102\"><h2 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Shout&#8217;s privacy by design<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-498a296\" data-block-id=\"498a296\"><p class=\"stk-block-text__text\">Before we get started with additional features you can enable, I think it&#8217;s worth discussing what we have in place to ensure you&#8217;re <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/compliance\/how-to-ensure-you-are-gdpr-compliant\/\" target=\"_blank\" rel=\"noreferrer noopener\">compliant with data protection regulations<\/a>.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b521d0f\" data-block-id=\"b521d0f\"><p class=\"stk-block-text__text\">Firstly, all <strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">survey responses are anonymous<\/span><\/strong> by default.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e6fd18f\" data-block-id=\"e6fd18f\"><p class=\"stk-block-text__text\">Our mission is to minimize the amount of respondent data that&#8217;s collected without your say so. This will help you build trust with your audience, who can trust that they can&#8217;t be identified and will provide more open and honest feedback as a result.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-d900187\" data-block-id=\"d900187\"><p class=\"stk-block-text__text\">Also, <strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">we don&#8217;t collect any referral statistics<\/span><\/strong> for that same reason (although you can enable this for your surveys). We want to foster an environment where respondents know their data will be protected.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-fcfb024\" data-block-id=\"fcfb024\"><p class=\"stk-block-text__text\">For these same reasons, <strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">we don&#8217;t record IP addresses<\/span><\/strong>. These are masked before they&#8217;re even stored on our servers, so respondents will know we&#8217;re doing our utmost for their privacy concerns.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-7d2af89\" data-block-id=\"7d2af89\"><p class=\"stk-block-text__text\">This also means that you don&#8217;t have to justify why an IP address is being recorded when you&#8217;re collecting survey responses.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-82f2064\" data-block-id=\"82f2064\"><p class=\"stk-block-text__text\">Finally, <strong><span style=\"color: var(--theme-palette-color-4, #0e0c1b);\" class=\"stk-highlight\">Shout is cookieless by default<\/span><\/strong>. We don&#8217;t store cookies on respondent devices for any purpose of our own. We don&#8217;t force Google Analytics tracking cookies on anyone, like our competitors do.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e022f30\" id=\"collecting-survey-responses\" data-block-id=\"e022f30\"><h2 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Collecting survey responses<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-4cbdfb3\" data-block-id=\"4cbdfb3\"><p class=\"stk-block-text__text\">Now, let&#8217;s get into the nitty gritty of what we&#8217;ve created to enable higher levels of compliance when collecting survey responses.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-992507d\" id=\"separate-personally-identifiable-information-pii-from-survey-responses\" data-block-id=\"992507d\"><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Separate personally identifiable information (PII) from survey responses<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f2cc4b3\" data-block-id=\"f2cc4b3\"><p class=\"stk-block-text__text\">You may find yourself tasked with collecting feedback and personally identifiable information (PII), but not wanting that data to be linked in your survey report.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-5a3d2e4\" data-block-id=\"5a3d2e4\"><p class=\"stk-block-text__text\">Well, there&#8217;s any easy way you can do this with Shout.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-eace880\" data-block-id=\"eace880\"><p class=\"stk-block-text__text\">Our <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/help\/article\/227-pseudonymization\" target=\"_blank\" rel=\"noreferrer noopener\">Pseudonymization<\/a> feature allows you to flag questions in your survey that collect types of PII (such as names and email addresses). Then when you start collecting results, any data from questions flagged for PII will be stored in a separate section of your report.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6127a2e\" data-block-id=\"6127a2e\"><p class=\"stk-block-text__text\">There is no way to link the PII back to the response data, which is essential to ensuring your full compliance when using this feature.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-a411a6b\" data-block-id=\"a411a6b\"><p class=\"stk-block-text__text\">We&#8217;ll automatically separate any tracked data collected when <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/help\/article\/260-sending-surveys-via-email-invitation\" target=\"_blank\" rel=\"noreferrer noopener\">sending surveys via email invitation<\/a> when you Pseudonymize responses.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2b17370\" id=\"set-a-minimum-response-threshold\" data-block-id=\"2b17370\"><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Set a minimum response threshold<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-30c88ca\" data-block-id=\"30c88ca\"><p class=\"stk-block-text__text\">If you plan to separate PII from response data, you could be concerned that you&#8217;ll still be able to identify respondents in the beginning.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f2cc2f8\" data-block-id=\"f2cc2f8\"><p class=\"stk-block-text__text\">Well, we&#8217;ve made sure to address that to.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-82389a5\" data-block-id=\"82389a5\"><p class=\"stk-block-text__text\">With Shout, you&#8217;ll be able to set a minimum response threshold for your surveys that only allows you to access results once that quota has been met. This helps preserve the anonymity of respondents.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-56b75b0\" data-block-id=\"56b75b0\"><p class=\"stk-block-text__text\">It&#8217;s important to note that this threshold is finalized from the moment your first response is selected. So, some thought will need to go into what your threshold should be.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-d2ea6cf\" id=\"managing-contacts\" data-block-id=\"d2ea6cf\"><h2 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Managing Contacts<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e6409ae\" data-block-id=\"e6409ae\"><p class=\"stk-block-text__text\">Now we&#8217;ve covered the compliance features linked to survey data, let&#8217;s go over how you can maximize compliance when managing contacts.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-2034fa8\" id=\"track-lawful-basis-for-processing-data\" data-block-id=\"2034fa8\"><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Track Lawful Basis for Processing Data<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-fd638cf\" data-block-id=\"fd638cf\"><p class=\"stk-block-text__text\">When you import or collect contacts with Shout, you can create Groups to better organize them based on shared information or the types of campaigns you&#8217;ll send.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-de592f6\" data-block-id=\"de592f6\"><p class=\"stk-block-text__text\">When you <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/help\/article\/318-group-contacts\" target=\"_blank\" rel=\"noreferrer noopener\">create contact groups<\/a>, you can assign a <a href=\"https:\/\/gdpr-info.eu\/art-6-gdpr\/\" target=\"_blank\" rel=\"noreferrer noopener\">lawful basis for processing data<\/a> for all contacts in that group.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-4084e68\" data-block-id=\"4084e68\"><p class=\"stk-block-text__text\">These include:<br>\u2022 Explicit consent<br>\u2022 Contract<br>\u2022 Legal obligation<br>\u2022 Vital interests<br>\u2022 Public task<br>\u2022 Legitimate interests<br>\u2022 No consent<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-40609c7\" id=\"collect-and-record-explicit-consent-with-contact-forms\" data-block-id=\"40609c7\"><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Collect and Record Explicit Consent with Contact Forms<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-88722be\" data-block-id=\"88722be\"><p class=\"stk-block-text__text\">You may know that you can use <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/form-builder\/\" target=\"_blank\" rel=\"noreferrer noopener\">Shout forms<\/a> to collect contact information and grow your email list in our integrated CRM.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e958e04\" data-block-id=\"e958e04\"><p class=\"stk-block-text__text\">When doing so, you can connect individual forms to one or more contact groups.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-b112a29\" data-block-id=\"b112a29\"><p class=\"stk-block-text__text\">If you&#8217;ve selected a contact group marked with the Explicit Consent lawful basis for processing data, we&#8217;ll automatically add a consent question below your form.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-58073a3\" data-block-id=\"58073a3\"><p class=\"stk-block-text__text\">We&#8217;ll then record that consent to the contact&#8217;s profile in the CRM.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f20fc82\" data-block-id=\"f20fc82\"><p class=\"stk-block-text__text\">You can customize the text that is displayed to prospects and respondents when asking for consent.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-36fee5d\" data-block-id=\"36fee5d\"><style>:where(.stk-hover-parent:hover,.stk-hover-parent.stk--is-hovered) .stk-36fee5d .stk-img-wrapper{--stk-gradient-overlay:0.7 !important}@media screen and (max-width:1023px){.stk-36fee5d .stk-img-wrapper{height:700px !important}}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-13007\" src=\"https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Consent-Question-Shout.jpg\" width=\"1051\" height=\"163\" alt=\"Collect Consent From Contacts With Shout\" srcset=\"https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Consent-Question-Shout.jpg 1051w, https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Consent-Question-Shout-300x47.jpg 300w, https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Consent-Question-Shout-1024x159.jpg 1024w, https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Consent-Question-Shout-768x119.jpg 768w\" sizes=\"(max-width: 1051px) 100vw, 1051px\" \/><\/span><\/figure><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-bc3ab08\" id=\"handle-contact-data-deletion-requests\" data-block-id=\"bc3ab08\"><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Handle contact data deletion requests<\/h3><\/div>\n\n\n\n<p>Under the GDPR, <a href=\"https:\/\/gdpr-info.eu\/chapter-3\/\" target=\"_blank\" rel=\"noreferrer noopener\">data subjects are able to exercise rights<\/a> regarding the use of their data.<\/p>\n\n\n\n<p>You can update and correct any personal data via contact profiles at any time.<\/p>\n\n\n\n<p>You can also export contact data in bulk to provide evidence of opt-in dates and other personal information they&#8217;ve provided.<\/p>\n\n\n\n<p>When you delete a contact from the CRM, we&#8217;ll remove all associated persona data from your lists. We&#8217;ll also remove their data from any <a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/reports\/\" target=\"_blank\" rel=\"noreferrer noopener\">survey reports<\/a> (if you enabled tracking).<\/p>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-05c4ec3\" id=\"teams\" data-block-id=\"05c4ec3\"><h2 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Teams<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-1167453\" data-block-id=\"1167453\"><p class=\"stk-block-text__text\"><a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Shout Teams<\/a> enables you to invite your colleague to share the features of your subscription and collaborate on surveys.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-5ee9ce0\" data-block-id=\"5ee9ce0\"><p class=\"stk-block-text__text\">But you may be concerned that your survey data is accessible to any and all team users.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-afbef17\" id=\"private-team-user-dashboard\" data-block-id=\"afbef17\"><style>.stk-afbef17{margin-bottom:23px !important}<\/style><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Private team user dashboard<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-601e78f\" data-block-id=\"601e78f\"><p class=\"stk-block-text__text\">Not to worry, all surveys and reports are private by default. You can share surveys (and the associated report) with any and all team users, but you can revoke access at any time.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-83f9110\" id=\"admin-controls\" data-block-id=\"83f9110\"><style>.stk-83f9110{margin-bottom:23px !important}<\/style><h3 class=\"stk-block-heading__text stk-block-heading--use-theme-margins\">Admin controls<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-23a19d5\" data-block-id=\"23a19d5\"><p class=\"stk-block-text__text\">Admins are users who control the billing for Shout team. These users also take ownership over all data in the team accounts.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c9412ba\" data-block-id=\"c9412ba\"><p class=\"stk-block-text__text\">They&#8217;ll have full control over team users, including the ability to change details, delete accounts, and purge data.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3a14029\" data-block-id=\"3a14029\"><p class=\"stk-block-text__text\">This is perfect for scenarios where an employee leaves your organization, and you don&#8217;t want them to access the data (which is owned by you).<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Shout&#8217;s privacy by design Collecting survey responses Separate personally identifiable information (PII) from survey responses Set a minimum response threshold Managing Contacts Track Lawful Basis for Processing Data Collect and Record Explicit Consent with Contact Forms Handle contact data deletion requests Teams Private team user dashboard Admin controls The introduction of the GDPR and other [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13013,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"featured_image_urls":{"full":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features.png",860,381,false],"thumbnail":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features-150x150.png",150,150,true],"medium":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features-300x133.png",300,133,true],"medium_large":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features-768x340.png",768,340,true],"large":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features.png",860,381,false],"1536x1536":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features.png",860,381,false],"2048x2048":["https:\/\/wp-stagesh.bugfree.co.uk\/wp-content\/uploads\/2022\/12\/Shout-Compliance-Features.png",860,381,false]},"post_excerpt_stackable":"<p>Shout&#8217;s privacy by designCollecting survey responsesSeparate personally identifiable information (PII) from survey responsesSet a minimum response thresholdManaging ContactsTrack Lawful Basis for Processing DataCollect and Record Explicit Consent with Contact FormsHandle contact data deletion requestsTeamsPrivate team user dashboardAdmin controls The introduction of the GDPR and other major data protection laws around the world have changed the landscape of data collection. As the Data Protection Officer for Shout, I&#8217;ve spent a lot of time thinking about how we can continue to drive our compliance standards. But our development team has been working equally as hard on creating features that enable you to&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/wp-stagesh.bugfree.co.uk\/category\/compliance\/\" rel=\"category tag\">Compliance<\/a>","author_info":{"name":"david@shout.com","url":"https:\/\/wp-stagesh.bugfree.co.uk\/author\/davidshout-com\/"},"comments_num":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shout Features to Bolster Your Compliance - Shout.com<\/title>\n<meta name=\"description\" content=\"Shout offers many features to help ensure you&#039;re compliant when collecting feedback, organizing contacts, and managing team members.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/wp-stagesh.bugfree.co.uk\/development\/new-and-improved-survey-builder\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shout Features to Bolster Your Compliance - 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