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Mark Stead, Head of Learning
WWT is the UK's largest wetland charity. They work to restore wetlands and educate people about their value both in the UK and across the world.
Since 1946, their mission has been to save endangered species, tackle climate change, and restore wetlands to unlock their power.
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We love Shout's email notification feature, where we receive instant alerts for new survey responses. This ensures we stay agile, promptly addressing feedback.
The ability to dissect and compare survey data effortlessly with advanced filters has optimized our decision-making process.
Shout's intuitive interface has transformed our processes. Its user-friendly design makes it easy for our team to create, deploy, and analyze surveys quickly.
Initially WWT used SurveyMonkey to collect feedback, but they couldn't reconcile the high cost against the features offered. Shout's affordability was a breath of fresh air, and the cost savings didn't come at the expense of functionality.
In fact, Shout not only matched but surpassed the capabilities of SurveyMonkey.
At the heart of WWT's mission is the commitment to education, accomplished through school visits and learning programs. Shout has been instrumental in achieving their educational goals by revolutionizing the way they gather and analyze feedback from educators who participate in their programs.
The support team's commitment to excellence creates an environment where you feel more than just a customer – you feel like you have a genuine and personal relationship with the team.
WWT found that Shout not only provides all the essential features needed but goes beyond, offering a comprehensive suite of tools that rivals more expensive platforms.
Recommending Shout is a no-brainer – it's a testament to a platform that not only delivers on its promises but consistently goes above and beyond to ensure customer satisfaction.
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