One inbox for everything

Form submissions, emails, and support tickets all in one place. Your team works together, nothing falls through the cracks.

Team Inbox
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online
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Emma Wilson
2m

Pricing for enterprise

New
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Mike Chen
1h

Re: Invoice question

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Sarah Lee
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Feature request

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Emma Wilson

emma@company.com

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via Email

Hi there! I'm interested in upgrading to your enterprise plan. Can you tell me about volume pricing for 500+ users?

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TTom can you help with enterprise pricing? 500+ seats

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On it! I'll add the details ๐Ÿ‘

Hi Emma! Thanks for reaching out. We offer custom pricing for 500+ users. Would you have time for a quick call?

Just now

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Reply to Emma...
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Everything your team needs

Stop switching between apps. Manage all customer communication from one powerful inbox.

Shared Inbox

Shared inbox for your entire team. See who's handling what in real-time.

Forms to Conversations

Every form submission becomes a conversation you can reply to.

Contact Hub

Every contact builds a profile. See their full history at a glance.

Automation

Auto-assign, tag, and route based on content or form fields.

Forms flow straight to your inbox

Every form submission from Shout becomes a conversation. Reply directly and they receive your response by email.

Contact forms create instant conversations

Survey responses arrive for follow-up

Quiz results ready for personalized outreach

Calculator submissions with full context

Team Inbox

New form submission

Contact form - Sarah Johnson

2m

Re: Project update

support@company.com

15m

Survey response

Customer satisfaction - NPS 9

1h

Built for team collaboration

Work together without stepping on each other's toes.

Assign Conversations

Route conversations to the right person. Everyone knows who's handling what.

Collision Detection

See when teammates are viewing or replying to the same conversation.

Internal Notes

Leave private notes for your team that the customer never sees.

@Mentions

Tag colleagues to loop them into conversations or ask for input.

Tags & Labels

Organize with tags. Filter by type, priority, or any category you need.

Instant Search

Find any conversation instantly. Search by name, email, or content.

Integrated solutions for every need

With Shout, you can do more than create surveys. Perform assessments, capture leads, and manage experiences. All with your compliance in mind.

Survey Maker

Create surveys for CX, PX, & EX research with 12+ question types including NPS, multiple choice, and matrix questions.

Quiz Builder

Build engaging quizzes with automatic scoring, conditional logic, and detailed analytics. Perfect for education and lead generation.

Form Builder

Generate leads with powerful forms that capture contacts and collect data with built-in validation and GDPR compliance.

Privacy-First

Built from the ground up with privacy and compliance in mind. Track lawful basis for processing and record consent automatically.

Integrated CRM

Import contacts, send email invitations, and track data with our fully integrated CRM system. No additional costs.

Team Collaboration

Share surveys with team members, collaborate on reports, and maintain separate dashboards with role-based access control.

Ready to unify your team's inbox?

Join thousands of teams using Shout to manage conversations and never miss a message.