This type of question allows project participants to select one answer from a predetermined list of choices, created by you. It is possible to add as many answers as you wish, as well as the ability to provide an ‘Other’ answer option.
Why use Multi-Choice (Single Select) questions?
These have a few uses for both surveys and quizzes, and are likely the most frequently used question type in these kinds of projects.
In Surveys: These Multi-Choice (Single Select) questions are useful in providing respondents with a list of relevant responses concerning the set question or statement.
In Quizzes: They can be used to supply a list of possible answers, where only one option is correct.
Note: Our Polls also use this question type’s format.
How do I create a Multi-Choice (Single Select) question?
Create a Project
Click ‘Add Page Items’ in the sidebar OR Scroll to the bottom of your survey and click the ‘Add Items’ button
Drag and Drop the Multi-Choice (Single Select) to the necessary place OR Click Multi-Choice (Single Select) and then ADD TO PAGE
Enter your question
Enter your answers in the ‘Option Text’ boxes
Click ‘Add Answer’ to insert more answer boxes
Click ‘Other Text’ to insert an “Other” answer option
Navigate the Question Quick Menu for additional settings and customization
There will be a minimum of two answer option boxes available, by default, when you insert this question type into your project.
Your answer boxes will also be displayed in columns of three, but this is changeable through the Settings option in the Question Quick Menu.
The standard number of correct answers for Multi-Choice (Single Select) questions is set to one, although you can change this by following the same instructions as above. Although you may want to use the Multi-Choice (Multi-Select) question type if you intend to include more than one correct answer.
If you are creating a quiz, the marking scheme for a question will be set to one point for ‘Matching All Correct Answers’. This can also be changed in the Question Quick Menu.
You may want to avoid making Multi-Choice answer lists too long, as it could affect the readability of your project. In these cases, we would suggest using the Drop Down List question type as an alternative.
Although you can allow respondents to select more than one answer, we’d recommend using the Multi-Choice (Multi-Select) question type for this.
Question Quick Menu
Opening the Question Quick Menu for Multi-Choice (Single Select) questions will give you the following options:
Undo: Reverse your previous action or measure.
Redo: Once ‘Undo’ is clicked, the option transforms into the ‘Redo’ button. This will restore your previous action or measure.
Delete: Permanently removes the question from the project.
Shrink/ Expand: This will change the size of your selected item. It will be referred to as ‘Resize’ in the results section of any project.
Move to Page: Select another page to move the question to.
Copy: Duplicate your question inside of the project.
Required: By checking this box, respondents cannot finish the survey without completing the question.
Settings: Opens additional, question specific, features and settings.
Question Settings Menu
There is access to more question type customization settings through the ‘Settings’ button in the Question Quick Menu.
Number this question: This button toggles the numbering for the concerned question.
Randomize answer order: Jumbles the order of your answer options for project participants.
Display Answers in *Columns: Allows you to choose whether to organize your answer options in one, two, three, or four columns. The less columns, the longer your list will appear.
Max Answers: Choose the number of correct answers available.
Click on an answer box to access the settings for that option. From there you can delete the answer option by clicking the X, or open a further settings menu by clicking the cog.
Then something slightly different will happen depending on whether your project is a survey or a quiz.
Survey Answer Settings:
This smaller menu will give you the options to apply Question Logic, pipe text from another question, or add an image to the answer option.
Quiz Answer Settings: The quiz answer settings for Multi-Choice (Single Select) questions allows you to assign points to answers. For this particular type, we would suggest assigning points to only one answer. You can also pipe text, or attach an image to an answer.
How respondents interact with Multi-Choice (Single Select) questions
Participants will see this question identically to how you customized it. They select their answer by clicking on their chosen option, which is then highlighted for future reference.
It is possible for respondents to change their answer, which can be done by clicking another answer box.
If you chose to insert an ‘Other’ option, a text box will appear below it once clicked. This text box can be used to provide further information and answers, or it can be left blank for the answer to be recorded as ‘Other’.
How to analyze the Quick Report
Once your project has been launched, you will have live access to your results. Here you will find quick reports for each question.
Answer options will be displayed in their original order, from left to right, in the Data Table of your Quick Report. You will also be informed on the total number of responses for the question.
By default, your results will appear as a Column Graph, with each answer being assigned a color within the chart. It is possible to change the chart formatting through the Question Quick Menu for this section. The other available options for this question type are: Line Graph, Doughnut Chart, Radar Chart, Pie Chart.
Any responses gathered through the ‘Other’ answer option will be recorded in the ‘Other’ section of the Data Table. If text was attached to any of those answers, each response will be recorded in the ‘Text Responses’ section under the graphs.
For more detailed instructions on analyzing your report, you can visit either of these articles: