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David Hollinshead, Insight Lead

Chelsea FC, The Jockey Club & The FA

David has worked with some of the most prestigious sports organisations in the United Kingdom, delivering data-driven insights to create a positive impact at a business-wide level.

In his most recent role, he performs market sizing and segmentation, tracks brand reputation, and conducts Net Promoter Score surveys for events across 15 venues.

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David Hollinshead
"I came into the business with minimal budget and needing to convince senior people that a data lead approach was the way forward – Shout enabled me to do so."

David Hollinshead

What David loves about Shout

David has used Shout for his role as Insight Lead for The Jockey Club, The Football Association (FA), and Chelsea Football Club.

Simplified workflows

Shout's survey software stood out primarily because of its exceptional ease of use. User-friendly and intuitive in design.

Consistent brand visibility

The flexibility in branding was a game-changer, allowing consistent brand experience across various touch points.

Perfectly balanced reporting

Shout consolidates intricate survey data into digestible visuals, making it easy to identify trends and patterns.

What problem Shout solved

When David joined the business, he faced the significant challenge of implementing a data-led approach on a minimal budget. Convincing senior stakeholders of the merits of this approach required not only a persuasive argument but also a tool that could effectively demonstrate value.

Shout not only aligned with budget constraints but also provided robust tools needed to make a compelling case for a data-led approach.

The platform's user-friendly features and intuitive design allowed seamless integration of data into decision-making processes, showcasing the tangible benefits of leveraging insights for strategic planning.

Survey created with Shout

Why David recommends Shout

The standout feature has been question logic. This adds a layer of sophistication to surveys, ensuring a personalized and efficient experience for participants.

Affordability was a key concern, and Shout excels in this regard. The platform strikes the perfect balance by being budget-friendly while refusing to compromise on features.

Another aspect that continuously impresses is the exemplary customer service. The team is not only quick to respond but also remarkably efficient in resolving any queries or issues.

Inspired by David?

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