Cyber Essentials

What is Cyber Essentials?

Cyber Essentials is a UK Government-backed scheme to help businesses protect themselves against a variety of common cyber attacks. A self-assessment is performed and then reviewed by the IASME consortium, an impartial third-party partner of the NCSC (National Cyber Security Centre).

The certification is valid for 12 months from the date that it’s issued.

Shout's certification

We completed the self-assessment, which was reviewed and accepted by the IASME, allowing us to obtain the Cyber Essentials certification. Whilst we have always prided ourselves on maintaining and improving our security systems, we obtained this certification to reassure our customers of our commitment to keeping their data safe.

Shout is owned and operated by Problem Free Limited, under which our Cyber Essentials certification can be found. Take a look below for our certification information:

Problem Free Limited


Sector: Information and communication

Certificate number: IASME-CE0010659

Certificate level: Cyber Essentials

Date issued: 22/12/20

Certification body: IASME

If you want to verify this information for your own records, you can head over to the NCSC Cyber Essentials Certificate search page. Just search for ‘Problem Free Limited’ and you’ll be able to verify all the above information.


Shout is completely owned and operated in the EU. User data is stored on our primary servers in France, which are ISO2001 certified. This certification allows us to minimise risk exposure and deliver our service in a consistent and secure manner.

Data is backed up for security purposes on our secondary servers in Ireland. Access to either of these server locations is restricted to electronic card-holders.

We’ve deictaed a page to our GDPR commitments.

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