Identify your most loyal customers and measure customer loyalty to increase retention with NPS surveys.
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How likely are you to recommend us?
What is your overall satisfaction?
Would you use our service again?
It can't be easier to calculate your Net Promoter Score and identify your advocates than with Shout.
Drop our tailor-made NPS question type into your surveys and we'll calculate your Net Promoter Score for you.
Segment your CRM contacts based on whether they were promoters, passives, or detractors and send targeted surveys.
Conduct recurring NPS surveys with your customers over time and use crosstabs to measure your success.
Import your customers to our CRM, group them based on any variable, and send customizable email invitations.
Host surveys on your own website domain to ensure your branding is consistent.
Put your brand front-and-center by adding your logo, customizing designs, and white labelling surveys.
With Shout, you can do more than create surveys. Perform assessments, capture leads, and manage experiences. All with your compliance in mind.
Create surveys for CX, PX, & EX research with 12+ question types including NPS, multiple choice, and matrix questions.
Build engaging quizzes with automatic scoring, conditional logic, and detailed analytics. Perfect for education and lead generation.
Generate leads with powerful forms that capture contacts and collect data with built-in validation and GDPR compliance.
Built from the ground up with privacy and compliance in mind. Track lawful basis for processing and record consent automatically.
Import contacts, send email invitations, and track data with our fully integrated CRM system. No additional costs.
Share surveys with team members, collaborate on reports, and maintain separate dashboards with role-based access control.
Identify your most loyal customers and transform them into brand advocates.
Simply drop in the NPS question and we'll not only calculate your score, but also break down responses into promoters, passives, and detractors.
Use filters and crosstabs to create segmented reports for NPS ratings and ask your most loyal customers for reviews and testimonials.
Create segments for your most unsatisfied customers and analyze open feedback to find out how to repair those relationships.
Share your NPS surveys across multiple channels to reach your customers where they are.
Send personalized NPS surveys via email to your entire customer base.
Generate QR codes to collect NPS feedback in-store or at events.
Share survey links via text, chat, or any communication channel.
Embed NPS surveys directly into your website.
Display pop-up surveys at the right time in the customer journey.
Purchase NPS survey responses from our audience panel.
Collect NPS feedback while maintaining full GDPR compliance and data security.
Import your customers and group them based on custom variables and your lawful basis for processing their data.
All your surveys are private by default, but can be shared with team members to enable collaboration.
Our pseudonymization feature allows you to collect personal information and track responses whilst keeping survey response anonymous.
Start measuring and improving customer loyalty with professional NPS surveys today.
